London School of Sound

Please read carefully this document and keep it safe for future reference. It covers, among other things, course fees and refund policy.

THIS IS IMPORTANT:
the registration fee is not refundable (never ever) and will be lost if you do not pay the first instalment or the full course fees when due.

And now read the rest.

(1) Registration & Course Fees
(2) Withdrawls/Refund Policy
(3) Change Policy
(4) Additional Charges
(5) Non-EEC Students
(6) Student Code of Conduct
(7) Absence
(8) Access to the Premises
(9) Intellectual Property

(1) Registration & Course Fees

1. Places can be reserved only on receipt of the course Registration Fee (unless otherwise specified). Should a place not be available for the preferred date as requested in the application form, the registration will be automatically moved to the next available course and entered in a waiting list that has higher priority against new applications. We will make every reasonable effort to contact you and arrange alternative options but the school accept no responsibilities in the event that a suitable date is not agreed within the time set in (1e). In case of new places becoming available due to cancellations or new classes being added to the calendar, the date and time of registration will be used to establish the order in which these places will be offered to students on a waiting list.
2. The Registration Fee is not refundable under any circumstances. It might be possible, entirely at the discretion of LSS, to set the Registration Fee against another course providing it satisfies the conditions outlined in point (4).
3. Unless installment payments have been agreed (and this agreement exists in writing), all courses must be paid in full within the default timeframe as defined in article (1d) prior to course commencement: failure to do so will result in forfeiting the course Registration Fee.
4. The default timeframe for payment of the course fees (full amount or first installment) is 14 days before the scheduled course start for short courses, 28 days before the scheduled course start for all the other courses, unless a different financial agreement has been set in writing.
5. All courses must start within 6 months from the original date of registration. After this period the booking is considered void and no refund is given.
6. The LSS reserves the right to reject an application without having to explain its motives.

(2) Withdrawals/Refund Policy

1. Students who wish to withdraw and apply for a refund must do so within
   28 calendar days before the course is due to start. After this time no refund will be given, although it may be possible to transfer the booking to a later time or another course, subject to the conditions outlined in our Change Policy (3). This Refund Policy is unavailable to non-EEC students (5c).
2. Unless otherwise specified, 'refund' means the full amount paid minus the Registration Fee and any educational material that is already in possession
   of the student.
3. Refund applications will only be considered if sent in writing through registered mail or handed directly to the School Manager.
4. The LSS aims to process all refund applications within 30 days of receipt, although this time may vary.
5. Refunds can only be made by cheque or bank transfer to a European Bank.
6. In the unlikely eventuality that the LSS has to cancel a course, the amount already paid can be transferred to another course or refunded. In this case, the refund will equal the full amount paid minus the value of any lecture already received and any educational material already in possession of the student.

(3) Change Policy

1. Any change to the agreed course dates, including upgrades, is arranged at the sole discretion of the School, and is subject to availability and additional charges – see ‘Additional Charges’ (4).
2. Agreed changes to course dates must fall within a 6-month period of the original booking – see ‘Registration & Course Fees’ (1d).

(4) Additional Charges

1. Changing the start date of a course will not trigger additional charges, providing the request is received in writing up to 28 days prior to the start of the course and no other change has been previously granted. Failing that, a request to change the starting date will qualify as a transfer.
2. Upgrades and transfers to any other courses incur a £200 administration fee plus the difference between course costs.

(5) Non-EEC students

1. It is the student's responsibility to make sure that all the conditions necessary to enter the UK as a visitor or a student are satisfied.
2. The course fees must be paid in full before the LSS can issue any statement confirming student status (by email, letter or any other form). Students applying for a course of one year or more can obtain documentation confirming the student status on receipt of the course fees for just the first module of the course.
3. IMPORTANT: refunds can be issued only to European bank accounts, and never to an account that is different from the account from which the payment originated. This means that in most cases non-EEC residents will not be able to obtain a refund. The fees paid could be credited against another course, subject to our Change Policy (3).

(6) Student Code of Conduct

1. Students are expected to be on time and maintain a professional conduct throughout the course.
2. Abusive behavior leading to the disruption of lectures will under no circumstances be tolerated.
3. Students causing damage with intention or because of lack of attention will be responsible for the cost of eventual repairs or replacement of the equipment.
4. Smoking is prohibited within the School premises.
5. Food is not allowed in the studio or in the classes; alcohol is not admitted anywhere in the school.
6. Students are not allowed to install/uninstall software, change settings, or tamper in any way with the computers in the School.
7. Copying files to and from the School's computers without explicit authorization from a member of staff it is not permitted.
8. Failing to comply with the principles listed in the Code of Conduct may result in the early termination of a course and refused admission to future courses.
9. No refund will be issued for missed lectures due to denied access (8b) or
   early termination (6h) when the student is found to be in breach of the
   Code of Conduct.

(7) Absence

1. For justified absences the LSS will make every reasonable effort to reschedule the lecture, subject to availability.
2. In the event of prolonged absence and continued lateness, LSS reserves the right to charge for extra lectures and ultimately terminate a course prematurely (no refund given).
3. In addition to the required coursework and grades (where applicable) a minimum attendance rate of 85% is required to gain LSS certification.

(8) Access to the Premises

1. Students are not allowed in the premises outside the agreed lecture times,
   with the exception of individually arranged practice sessions agreed on a
   case-by-case basis.
2. The LSS reserves the right to refuse access to the premises to unauthorized visitors or anyone found to be in breach of the Code of Conduct (6).

(9) Intellectual Property

1. All the course material (including, but not limited to, samples, presets, examples, tutorials and recordings) is protected by copyright and belongs
   to the London School of Sound and to the respective owners.
2. Students retain full ownership and copyright of any work created during the course, with the exception of work based (or partially based, or derivative) on the material described above (9a) and in the case of work based on exercises jointly developed with members of LSS staff, in which case the copyright is assigned entirely to the London School of Sound unless a separate agreement is reached between the parts involved.
3. Students agree not to engage in any activity that might knowingly
   breach copyright or be subject to criminal prosecution.

(10) Miscellaneous

1. The London School of Sound reserves the right to change these terms and conditions as well as course names, details, content, length and times without notice. Any such changes will be promptly be made available on the LSS website and from that moment become effective.
2. The London School of Sound and its staff cannot be held liable for any damages or loss incurred as a consequence of a course cancellation or change (including but not limited to: change of course content, class times and dates)
3. The opinions expressed by LSS staff during the lecture are not necessarily those of the London School of Sound and cannot be quoted as such.
4. The London School of Sound will not make public use of a student’s name provided a specific request is received in writing at the time of enrolment. Students and their guests will not object to the use of their work, likeness and name used in the representation of the school’s activities for promotional purposes in any media.
5. Students are responsible for their guests at all times. In particular students are responsible for their guests understanding and accepting to abide by the same terms and conditions where applicable for the length of their stay in the premises.

(11) Privacy

We respect your privacy. We do not sell or give away your personal details.
However as an Apple Training Centre we are required to share some information about students who take part in to Apple Training classes, so if your course includes Logic 101 or Logic 301 classes, be aware that the Apple Corporate Privacy Policy also applies, as it appears on this page: http://www.apple.com/legal/privacy/

London School of Sound (also referred to as 'LSS', 'we', 'the School'): London School of Sound Limited of 35 Britannia Row, London N1 8QH.
Student: the person entering in to this agreement with the London School of Sound.
Guest: anyone entering the premises on a Student’s request, including but not limited to friends, relatives, ex-students, musicians.
Staff: anyone working for or on behalf of the London School of Sound.
Lecturer (also 'trainer', ‘teacher’, ‘instructor’, ‘tutor’): The person who provides the training on behalf of the London School of Sound.
Premises: the premises at 35 Britannia Row, London N1 8QH, and any other location where a course may take place.
Registration Fee: non-refundable fee to cover administrative costs. This refers to a specific course type but not to a course date in particular.
Date of Registration: the date on which the payment of the Registration Fee is received by the School.
Course: training service of any given length provided by the LSS to an individual ('student') or group of people ('students'). Course are identified by a course code and then by additional number  which uniquely identifies the start date of that course.
Short Course: notwithstanding the above definition of course, a short course is defined as any training of 18 hours or less, irrespective of how these hours are distributed over any length of time. A short course booked as part of a multiple booking is considered a module of a longer course of study, therefore reverting to the conditions and terms applicable for all other courses.
Application: the payment of the registration fee and submission of application form from a prospective student. If the application is accepted a place is reserved on the next available course. In the rare event that an application is rejected the applicant is registered as withdrawn from the course, so that records can be kept for future reference.
Scheduled Course Start: the date originally set on which the first class is expected to take place, as first advertised on the London School of Sound website, irrespective of any adjustments, cancellations or changes that might be required by London School of Sound.
Day: unless otherwise specified it refers to calendar days.
Booking: the reservation of a place on a course, having paid the course fees in full or in part, filled in the application form, and understood the Terms & Conditions.
Educational Material: any material included in the course or purchased separately that is used to aid the learning process, such as but not limited to books, course notes, manuals, computers, computer software, accessories, data and music in electronic form or stored on a physical support.

By accepting these terms and conditions you enter in to an agreement with London School of Sound which regulates the relationship between you and the school.

If any part of this agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

London School of Sound